Product Security Policy

Product Security Policy

We do our best to provide continuous security updates for our IoT products. These security updates generally include the latest security patches, security vulnerability fixes, and other security improvements.

We commit to delivering software security updates for at least 2 years from the launch date of the listed product models.

We regularly publish and update the end-of-life (EOL) product list below to help you check whether your device can still receive security updates. These updates are accessible and manageable directly through the RIX application.

Product Support Period
LEAP L12R 16.01.2028
LEAP L6R 16.01.2028
LEAP L3R 16.01.2028
STORM S6R 16.01.2028
STORM S3R 16.01.2028
STORM S2 16.01.2028
TOURER T20 16.01.2028
STRIDE ST6 Lite 20.02.2028
STRIDE ST3 Lite 20.02.2028
POCKET K3 16.01.2028
POCKET K2 16.01.2028
TITAN T6 16.01.2028
TITAN T3 08.01.2028

Note: The EOL product list is subject to regular updates. Please check back for the most current product support status information.