Product Security Policy
We do our best to provide continuous security updates for our IoT products. These security updates generally include the latest security patches, security vulnerability fixes, and other security improvements.
We commit to delivering software security updates for at least 2 years from the launch date of the listed product models.
We regularly publish and update the end-of-life (EOL) product list below to help you check whether your device can still receive security updates. These updates are accessible and manageable directly through the RIX application.
| Product | Support Period |
|---|---|
| LEAP L12R | 16.01.2028 |
| LEAP L6R | 16.01.2028 |
| LEAP L3R | 16.01.2028 |
| STORM S6R | 16.01.2028 |
| STORM S3R | 16.01.2028 |
| STORM S2 | 16.01.2028 |
| TOURER T20 | 16.01.2028 |
| STRIDE ST6 Lite | 20.02.2028 |
| STRIDE ST3 Lite | 20.02.2028 |
| POCKET K3 | 16.01.2028 |
| POCKET K2 | 16.01.2028 |
| TITAN T6 | 16.01.2028 |
| TITAN T3 | 08.01.2028 |
Note: The EOL product list is subject to regular updates. Please check back for the most current product support status information.

