Security Disclosure
At RIX Optics, we are committed to ensuring the security of our products and solutions, and sincerely invite partners from all walks of life to join us in collaborative defense.
If you identify any potential security risks or vulnerabilities related to our products, please inform us promptly via email at: [email protected].
Vulnerability Response and Disclosure Process
Receipt: Receive and collect vulnerability reports, and contact the reporter for confirmation.
Verification: Confirm the reported vulnerabilities are valid and accurately assess the actual risks.
Remediation: Develop scientific and feasible repair solutions to restore the system to a secure state.
Release: Provide timely progress updates and maintain closed-loop communication.
Vulnerability Advisory: Disclose information transparently and publish official security recommendations.
Submission Guidelines
To ensure your submitted vulnerability information can be effectively evaluated and processed, please include the following key details in your email:
- Your name and contact information
- Affected product name, model, and firmware/software version
- Detailed description of the vulnerability, including its type and potential impact
- Vulnerability trigger conditions or verification steps
- Any supplementary materials that help us verify and resolve the issue
Vulnerability Response
After receiving your submitted vulnerability, we will send you a response initiation notice via email within 2 business days, including information confirmation and feedback. Repair progress will be updated in subsequent email notifications as soon as possible.
Note: Actual response time may vary depending on the vulnerability risk level and complexity. Before official security advice is released, the vulnerability submitter must keep all vulnerability details strictly confidential.